Research
PublicInsite produces and disseminates targeted information in various forms and on a number of issues that are critical to the success of our clients' online initiatives. Our focus is to provide evidence based research that clients can use to support effective decision making.
How to Re-Orient Our Websites Around Users' Top Tasks and Get Top Management Support
Speaking notes from presentation to the GSA 2007 Government Web Managers One-Day Workshop, April 24th 2007.
Still Virtually Lawn Signs: Benchmarking Canadian Political Web Sites During the 2006 Election
For this election, we updated our benchmarks of the Canadian political party web sites to evaluate their evolution from 18 months ago. Canadian party web sites deserve credit for significant improvements, however, they continue to be very much like lawn signs. They still inform, but don't engage.
Shifting Focus from the Supply to the Demand Side of Government Online
Demonstrating the linkage between policy and outcomes will be a prerequisite to achieving continued political support and investment for e-government initiatives. Key to such performance measurement frameworks is measuring the degree of citizen 'take-up' and adoption.
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